What’s simpler than making toast? Bread in, bread out, right?
Well, as it turns out, people visualize the task in many different ways. So you can just imagine how their approaches might differ and clash when trying to accomplish something more complex.
In his surprising TED Talk, Tom Wujec delves into the nature of collaboration and the benefits of doing it visually, interactively and (oddly enough) silently. Some great insights to keep your organization from ending up as, well, toast.